FAQs

Frequently Asked Questions (FAQs) – StoreCart.in

1️⃣ Is StoreCart.in a trusted online shopping website?

Yes, StoreCart.in is a trusted online shopping store in India. We work with verified suppliers and reliable delivery partners to ensure quality products, secure payments, and timely delivery.


2️⃣ Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available on selected products and locations. Availability may vary based on delivery pin code and order value.


3️⃣ How long does delivery take?

Orders are usually delivered within 5–10 business days, depending on your location and product availability. Tracking details are shared once your order is dispatched.


4️⃣ How can I track my order?

After your order is shipped, you will receive a tracking link via SMS or email. You can also track your order by contacting our support team.


5️⃣ Are the products on StoreCart.in original and quality-checked?

Yes. All products listed on StoreCart.in are quality-checked before dispatch to ensure customer satisfaction.


6️⃣ What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with images or videos. Our support team will assist you as per our policy.


7️⃣ Do you accept returns or refunds?

Return and refund eligibility depends on the product category. Some products may be non-returnable due to hygiene or usage reasons. Please refer to our Refund Policy for full details.


8️⃣ Can I cancel my order after placing it?

Orders can be cancelled only before dispatch. Once the order is shipped, cancellation is not possible.


9️⃣ Is my payment information safe?

Absolutely. StoreCart.in uses secure and encrypted payment gateways to protect your personal and payment details.


🔟 Do you ship all over India?

Yes, we currently deliver to most locations across India, subject to courier service availability in your area.


1️⃣1️⃣ How can I contact customer support?

You can contact us via email at support@sropshipbaba2@gmail.com. Our support team usually responds within 24–48 business hours.


1️⃣2️⃣ Why are prices so affordable?

We operate on a dropshipping model, which helps reduce storage and operational costs. This allows us to offer competitive prices without compromising quality.


1️⃣3️⃣ Are there any hidden charges?

No. The price shown on the product page is the final price. There are no hidden charges.


1️⃣4️⃣ Can I place bulk or business orders?

Yes, bulk and business inquiries are welcome. Please contact us via email for special pricing and assistance.


1️⃣5️⃣ How can I stay updated on offers and new products?

Follow us on social media and subscribe to our updates to receive information about new arrivals, discounts, and special deals.